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Q: Can I buy direct from the factory?
A: Yes.
But Germany, Australia, New Zealand & Russia we have agent for 5models.
If you from there marketing, We will let them contact with you.
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Q: Are you the supplier for Genuine Fostream Parts?
A: Yes we are the supplier for Genuine Fostream Parts.
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Q: I need service on my machine; who do I call?
A: Call our service Direct Line +86 137 5032 1096 Or send e-mail jmangel@jmangel.com (you will get reply not more than 4hours.)We also have office for Germany, Australia, New Zealand & Russia.
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Q: Where can I learn how to make ice cream and other frozen desserts?
1;We have Video by Youtobe ( Learn is so easy 15~25minutes Only)
2; We will gladly instruct you on how to run your new machine and supply you with all the necessary formulations.
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Q:WARRANTY ?
We provide Two(2) year warranty for our machines and any service required by you during this period.
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